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    • Home
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      • Monthly GBP Management
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      • Photo Upload & Optimization
      • GBP Verification & Optimization
      • GBP Visibility Audit
    • Blog
    • About Me
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      • Home
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        • GBP Verification & Optimization
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      Why Your Google Business Profile Isn’t Bringing You Customers (And How to Fix It)

      by Gregory Romo - Romo Marketing Solutions

      · Google Business Profile

      If you’re a local business owner, there’s a good chance you set up your Google Business Profile, filled in the basic information, uploaded a couple of photos, and expected customers to show up. That’s what Google wants you to believe—create a listing, and people will find you.

      But here’s the truth:
      Most Google Business Profiles are practically invisible.
      Not suspended, not broken… just buried. And when your profile doesn’t show up, you don’t get calls, traffic, or sales—no matter how good your product or service is.

      Section image

      After auditing countless GBPs, I’ve found there are a handful of issues that almost every struggling business has. The good news? They’re fixable. The bad news? Most business owners have no idea these problems exist.

      Let’s break it down.

      1. Your Categories Are Wrong — or Missing Entirely

      Your primary category determines what you rank for. Choose the wrong one, and you disappear from every search that matters.

      I’ve seen restaurants listed as “Catering Services,” handymen listed as “Construction Companies,” and retail shops with no category at all.

      And here’s the kicker:
      Changing this one thing can instantly change your visibility.

      Google prioritizes businesses with accurate categories. If yours isn’t dialed-in, you’re leaving money on the table.

      2. Your Business Description Has Zero SEO Power

      Google doesn’t care about your mission statement.
      Google cares about keywords, relevance, and clarity.

      Most descriptions look like this:

      “We are a family-owned business providing great service to our community.”

      Nice. Heartwarming.
      Completely useless for ranking.

      A strong description includes:

      • What you do
      •Who you serve
      •Your location
      •Your specialties
      •Search terms customers actually type

      You can keep the heart.
      dialed inBut you need the keywords.

      3. Your Photos Aren’t Helping You — They’re Hurting You

      Google LOVES photos.
      But they have to be:

      • High quality
      • Geo-tagged
      • Fresh
      •Relevant to your business

      You’d be shocked at how many profiles only have:

      • Three blurry photos
      • A dark shot of the building
      • One picture from 2019

      Meanwhile, your competitors are uploading weekly and earning algorithm priority.

      If you’re not updating your gallery regularly, Google assumes your business is inactive or low-engagement. And you get pushed down.

      4. You’re Not Posting Weekly (Yes, Weekly)

      Think of GBP posts like social media posts for Google.
      Google rewards consistency. It rewards activity. It rewards businesses that stay updated.

      Businesses that post weekly:
      • Rank higher
      • Look more credible
      • Get more map views
      • Convert more profile visits into calls

      If you’re not posting?
      Google isn’t showing you.

      5. You’re Ignoring Reviews — or Worse, You’re Not Asking for Them

      Here’s a harsh truth:
      If you’re not actively collecting reviews, you’re falling behind.

      Your competitors are asking every customer.
      They’re replying to every review.
      They’re signaling to Google that their business is alive and trusted.

      Reviews directly affect ranking.
      Not writing back to them also hurts your trust score.

      You don’t need hundreds of reviews overnight.
      You just need a system that works.

      6. Hidden Profile Issues You Don’t Even Know About

      There are silent killers inside Google Business Profiles:

      Address inconsistencies
      • NAP conflicts
      • Duplicate listings
      • Category mismatches
      • Soft suspensions
      • Weak proximity radius

      Most business owners have no clue these exist until their ranking tanks.
      I find them all the time during audits.

      7. You’re Not Showing Google That You’re Active

      Google is simple:
      If you look inactive, it doesn’t show you.

      Activity means:
      • New photos
      • New posts
      • Updated hours
      • Updated services
      • Responses to questions
      • Responses to reviews

      If you’re not updating your profile, Google pushes you down the map—no matter how good your business is.

      Section image

      So How Do You Fix All This Without Wasting Hours Every Week?

      This is where most business owners get stuck.

      You’re simply too busy:
      • Running the business
      • Managing staff
      • Serving customers
      • Handling operations
      • Working long days
      • Putting out fires

      You don’t have time to:
      • Research SEO
      • Write keyword-rich descriptions
      • Test categories
      • Optimize photos
      • Build search-intent posts
      • Track map rankings
      • Analyze local competitors

      And honestly, you shouldn’t have to.

      That’s exactly why I created the Google Business Visibility Audit.

      What the Visibility Audit Actually Does for You

      For $47, you get a complete, professional breakdown of exactly why your business isn’t showing up—and how to fix it.

      No guessing.
      No fluff.
      No “generic tips” you can find on YouTube.

      You get:
      ✔ A full category analysis
      See if you’re using the right ones—or missing important secondary categories.

      ✔ A keyword-rich, SEO-optimized business description (written for you)
      You don’t have to write a single sentence.

      ✔ A photo gallery analysis
      Find out how many photos you need, what type, and how often.

      ✔ A weekly posting strategy
      Customized to your industry.

      ✔ Review opportunities
      Learn how to easily get more reviews every month.

      ✔ Competitor comparison
      You’ll finally see how you stack up—and what they’re doing that you’re not.

      ✔ A complete visibility score
      Clear. Simple. Actionable.

      ✔ And your $47 goes toward any optimization service
      If you decide to hire me to fully optimize your profile or manage it monthly, your audit is credited back to you.

      It’s basically risk-free.

      If Your Customers Can’t Find You, They Can’t Choose You

      Local search isn’t optional anymore.
      Your Google Business Profile is the first impression your customers see—long before your website, ads, or social media.

      If it’s weak, everything else suffers.

      If it’s strong, everything else grows.

      You don’t need complicated marketing.
      You need visibility.

      And visibility starts with knowing what’s broken.

      If You Want Me to Identify Exactly What’s Holding You Back—Book the Audit

      I’ll show you where you’re losing visibility, how to fix it fast, and what steps you can take immediately to rise in local search.

      ➡ Book the $47 Google Visibility Audit here:

      Book Now

      (Your $47 is credited toward any service you choose afterward)

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